Services & Pricing
We offer basic servicing, repair and assistance on most sewing machines, sergers, and embroidery machines.
*We do not service Bernina machines at this time.
Service
Regular Service is the best way to keep your machine from needing repair! Most machines should be serviced annually, and those which you use heavily should be serviced more frequently. We are happy to help! Let us give your machine a tune up to keep it in shape. A service includes clean, oil and most adjustments, as well as an inspection (motor, belts, feed system).
We do require that machines which have not been serviced with the past year have a service, which includes most adjustments.
**Please note - we do not work on Bernina machines currently.
Basic Mechanical Machine, no computer $179
Basic Computerized Machine/Small Screen $199
Advanced Computerized Machine/Full Screen $219
Computerized Machine w/Embroidery Carriage $269
Basic Serger 3/4 Thread $199
Multi-Needle Embroidery Machine Temporarily unavailable
Long Arm Machine Temporarily unavailable
Industrial - contact us for information Temporarily unavailable
We do not currently offer on site or in home repairs
Machine Repair
We understand that there is nothing more frustrating that your machine not running well! We want to help you get back up and running by taking great care of your machine. Our repair process includes opening and assessing the machine, calling you to authorize service including the purchase and pricing of parts, and an estimated timeline. If you should decide not to move forward with the service, you pay only the bench fee (for most machines, advanced machines may be a higher fee based on labor). If we move forward with the repairs, please note that we are at the mercy of ordering and delivery timelines, but we will make our best effort to find the best and fastest vendors to get your machine back to you. Once the part arrives, we will prioritize your machine to get it back to you as soon as possible. We do not offer rush repair or guaranteed turnaround time for repair.
We do collect a $50.00 deposit for repairs.
We do not offer warranty work or in home repair.
**Please note - we do not service or repair Bernina machines.
Hourly repair rate $125.00, minimum $50.00 charge
Rates do not include cost of parts - these vary based on parts needed, a price will be provided to you prior to purchase.
Ship to us!
Not in Anchorage? Ship your machine for service and repair! Send us an email to book your appointment and we will be happy to have you ship to our secure PO Box. Once your machine is complete, we will ship it right back to you!
Shipping rates vary and are not included in the price of service.
Diagnostic Bench Fee
We are happy to offer a very basic diagnosis so you can decide what repairs to do. This is a minimum charge for diagnostics if you choose to not move forward with repair or service.
$50.00 bench fee average
$75.00 industrial, multi-needle, long arm
Rush Service, Storage Service
We are happy to service machines from all over Alaska! We can often offer rush machine servicing within three days - and sometimes the same day!
Please call ahead to schedule your rush service if possible.
Unfortunately we do not offer rush service for repairs or adjustments at this time.
Rush Fee $50.00 - $100
Request Services
To schedule a service or request more information:
Please contact us here
or email at aksewingmachinerepair@gmail.com
Please include make, model and what services you need for your machine.